5 POST

5 POST is a delivery tracking app that lets you monitor orders from online stores sent to 5Post pickup points. Sign in with your phone number to access your delivery status, issue codes, and order history in one place.

Track orders in real time and stay informed every step of the way. The app shows you detailed status updates for each delivery, lets you extend shelf life when needed, and sends push notifications so you never miss a pickup deadline. You can also track orders without creating an account if you prefer.

Find the pickup point that works best for you by browsing locations, checking operating hours, and learning about available delivery methods. Many 5Post points are located inside Pyaterochka stores, putting convenient pickup options near your home or workplace.

Earn rewards through the Help-Card loyalty program — add your card to the app and collect points on purchases from 5Post partner retailers. Discover new promotions and exclusive offers as soon as they launch, so you can make the most of your shopping.

Whether you need to resolve a question about your order or want clarification on how the service works, reach out directly to customer service through the app. 5 POST simplifies online shopping by giving you control over where and when you collect your purchases.